Privacy policy

Korea Container Pool Co., Ltd. (hereinafter referred to as "the company") places the importance on personal information of users who use Korea Container Pool website (www.kcp.logiall.com) and complies with the act on "the promotion of information and communication network use and protection of information". The Company is making our best effort to protect rights and interests of users through privacy policy and details of privacy policy of the Company is as follows.

  1. Item and method to collect personal information
  2. Purpose of collection and utilization personal information
  3. Consignment of personal information
  4. Provision of personal information to third party
  5. Retention and using period of personal information
  6. Disposal procedure and its method of personal information
  7. Operation and refusal of cookies
  8. User's right and method to exercise it
  9. User's obligations
  10. Technical and administrative management
  11. Privacy officer
  12. Duty of notice
  1. 01. Item and method to collect personal information
    1. ① The company collects the minimum amount of personal information to provide the users with a smooth service.
      information
      Items to collect Name, e-mail, company name, telephone number, mobile phone number
      How to collect Quote and delivery inquiry / Request site input form
      Input form or inquiry e-mail for information received by customers for inquiry
    2. ② Right to refuse consent and disadvantages in case of refusal

      You may refuse to agree on matters about collecting and using personal information, but you may not request for quote and delivery inquiry / request through Korea Container Pool website if you don't agree.

  2. 02. Purpose of collection and utilization personal information

    ① Personal information of users shall not be used for purposes other than the following, and we will ask users for prior consent if scope, purpose and usage of collected information are changed.

    information
    Purpose of collection Retention and utilization period
    Inquiry for quote and delivery / check request, delivery of goods, secure exact place to receive when sending invoices, content for providing notices such as contact and information about the contract, provision of shopping information (discount, event, etc.) Service period (However, it is based on relevant laws)
  3. 03. Consignment of personal information

    ① The Company consigns part of our work to external company to provide service smoothly, and we regulate, manage and supervise required matter for handling personal information in accordance with the related laws so that consigned company can handle personal information safely.

    information
    Consignee Contents Retention and utilization period
    Domestic couriers and freight forwarder Product delivery service Service period or upon termination of consignment contract
  4. 04. Provision of personal information to third party

    The Company shall not, in any case, use or provide personal information of the users to the third party beyond the scope notified in the purpose of collection and utilization of personal information except the cases with prior consent of users or under legal regulations. However, exceptions are as follows.

    1. 1. In case users agree in advance to use the service
    2. 2. In case it is under the provision of the law or there is any request from investigative agency in accordance with the procedures or method of the law for the purpose of investigation
    information
    Subject to be provided Purpose Items to provide Retention and utilization period
    Product manufacturer Handling tasks necessary for carrying out the contract for lease, purchase and sales of goods such as product delivery and customer service
    1. 1) Purchaser information: Company name, address, name, telephone number, mobile phone number, e-mail address
    2. 2) Information on lease, purchase, cancel, return and exchange goods
    3. 3) Recipient information: Name, telephone number, mobile phone number, address
    Service period
  5. 05. Retention and using period of personal information

    ① In principle, personal information of users shall be destroyed with no delay after the purposes of collecting and receiving personal information has been achieved. However, if it is necessary to keep them in accordance with the provisions of relevant laws, the Company shall keep customer information for a certain period of time, and the retention period shall be as follows.

    information
    Division Period Relevant laws
    Records on the supply of payments and goods 5years Act on the consumer protection in the electronic commerce transactions etc.
    Records on contract or withdrawal of subscriptions 5years Act on the consumer protection in the electronic commerce transactions etc.
    Ledger, tax invoice, tax invoice on import, receipt, etc. 5years Value-Added Tax Act
    Records on consumer complaints or dispute resolution 3years Act on the consumer protection in the electronic commerce transactions etc.
    Records on identification of users 6months Act on the promotion of information and communication network use and protection of information
    Website visit history 3months Protection of Communications Secrets Act
  6. 06. Disposal procedure and its method of personal information
    1. ① Procedure or destruction

      Personal information that has been achieved the purpose of collection and utilization shall be transferred to separate DB and kept for a certain period of time safely in accordance with company regulations and relevant laws, and it shall be destroyed immediately upon the completion of set period. At this time, personal information transferred to DB shall not be used for any other purposes than those specified by the laws.

    2. ② How to destroy
      1. 1. Personal information printed on paper is shredded with a shredder or destroyed through incineration.
      2. 2. Personal information saved as electronic file formats shall be completed deleted by technical methods (overwrite when reused or low format, etc.) that can't be regenerated, and it shall be treated as not to open or use for any purpose.
  7. 07. Operation and refusal of cookies

    The Company uses Cookie that saves and brings user's information from time to time to provide more useful service to users. Cookie is a very small text file that is saved in user's PC through web browser of users on the website when users connect to the website, and is saved on user's computer.

    1. 1. Selection and refusal of cookie installation

      Users have the right to select for installation of cookie, and may accept all cookies, check everytime when cookies are saved or refuse to save all cookies by setting the options on the web browser. However, if users refuse to install cookie, we may have difficulties to provide services.
      ※ Example of setting: Tool menu on top of web browser > Internet option > Personal information > Setting

  8. 08. Rights of users and legal representative and method to exercise it
    1. ① Users can view and modify their personal information at any time, and may withdraw of consent on the provision of personal information.
    2. ② In case users request correction of personal information, the Company shall not use or provide personal information until such correction is completed. If we already provide wrong personal information to the third party, we will immediately notify the result of correct to the third party with no delay.
    3. ③ How to exercise the rights
      • View and modify the personal information: Contact person in charge of website (mail or phone) to request modification
      • Withdrawal of consent on personal information: Contact person in charge of website (mail or phone) to request modification
    4. ④ In case of children under 14-year old, legal representatives shall have the right to inquire or modify the personal information of the children and to withdrawal consent on collection and utilization.
  9. 09. User's obligations
    1. ① Users shall keep its security on personal information such as name and phone number, and shall not transfer or lend to the third party.
    2. ② Users shall be liable for any problem caused by incorrect information input of users.
  10. 10. Technical and administrative management
    The Company has a server and network security systems, and makes best effort to protect user's personal information by installing and operating our own advanced firewalls. In addition, the Company limits the number of staffs who are in charge of personal information to minimum, emphasizes them to comply with this policy through regular training and immediately takes corrective measurers if any problem is found.
  11. 11. Privacy officer
    1. ① The Company shall take full responsibility for handling personal information and we designate privacy officer as follow to handle complaints of users and remedy any damages related to handling personal information.
      information
      Division Department Name Contact E-mail
      Privacy officer Korea Container Pool Co., Ltd. Seo Yong-gi 82-3669-7490 specialyou@logisall.com
    2. ② If you need to report or consult about infringement of personal information, please contact the following institutes.
      • Report center of infringement of personal information (Operation by Korea Internet & Security Agency) : (Without area code) 118 / privacy.kisa.or.kr
      • Supreme Prosecutor's Office Cybercrime investiation department: (Without area code) 1301 / www.spo.go.kr
      • Cyber Security Agency, Korean National Police Agency: (Without area code) 182 / www.cyber.go.kr
  12. 12. Duty of notice
    This privacy policy shall be applied from the effective date, and in case there is any addition, deletion or correction on the contents according to the laws and company policy, we will notify through notice on Korea Container Pool website or individual notice 10 days prior to the effective data of such changes.